Monday, November 5, 2007 - 1:55 PM
27-2

Strategies for Effectively Managing an Ever-Changing Client Base and Work Force.

Michael Wood, Catena Group Inc., The, The Catena Group Inc., 410-B Millstone Dr, Hillsborough, NC 27278

There are many ways professionals with backgrounds in environmental sciences can serve the needs of clients.  Services can range considerably, and so can the client base.  Learning to effectively understand the needs of different groups of clients is an important factor in a successful consulting firm.  Strategies for effectively managing for an ever-changing client base and work force will be presented.